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Showing posts from January, 2020

Dynamics 365 Customer Engagement Integration -Way to go!

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Businesses are at the helm of maturing their customer centricity initiatives by adopting CRM applications within their existing IT landscape. In order to achieve robust  customer-oriented  processes, we also see businesses transition from their incumbent CRM applications to a different CRM application.  Microsoft Dynamics 365  Customer Engagement platform (D365) is no doubt a front runner in the recent times with businesses adopting it via a fresh implementation approach or a migration approach. Every organization moving to  D365 CRM  comes with a different stack of existing applications, presenting a unique integration. Here are a few best practices one can adopt to ensure a smooth D365 CRM Integration.   When Dynamics 365 CRM Implementation replaces an incumbent CRM application   Typically, we face scenarios where we need to replace an existing CRM to implement  Dynamics 365 Customer Engagement . Our task is to migrate the organiza...

Empower Your Business with Dynamics 365 Support

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Businesses around the world lose focus of their core business  priorit ies when technology glitches hamper their  business  activities, forcing them to spend time on IT.  In-house IT teams do  bring control but also bring the worries and demand mindshare of top management.   Smart businesses focus on their core business activities while leaving the allied support processes to partners. These often include consulting, technology and infrastructure partners covering the entire IT landscape.   Users in global organization s  work in diversified  geographies and  time zones   –  often requiring continuous availability of support. Complex business applications like  Microsoft D365 ERP and CRM   demand   professional support.    The recipe for successful D365 support system includes the following key ingredients:    Rapid Response Time   ‘Acknowledgement’ and ‘Availability whe...

DYNAMICS 365 BUSINESS CENTRAL

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 MODERN - UNIFIED - INTELLIGENT - ADAPTABLE Looking to move from NAV, GP , Solomon or another ERP solution, to a robust & modern ERP; or  considering the implementation of a world-class enterprise solution? Dynamics 365 Business Central is the way to go. Business Central empowers organizations to connect and manage their financials, sales, purchase, inventory, projects, service, and operations from a single solution. The all-in-one ERP solution is a flexible, adaptable and scalable, growing and expanding with the needs of the business. Dynamics 365 Business Central is available both Online and On-premise deployment mode, tailored to the needs of businesses. Dynamics 365 Business Central: Key Features & Functionalities Better Financial Management Connect data across sales, accounting, purchasing, inventory and customer relations to get a holistic view of the business. Analysis of your financial performance in real time. Liberty to easily customize fi...