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Showing posts from September, 2019

LIVE WEBINAR SERIES- AI with Dynamics 365 Business Central

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Using NAV/GP/Solomon/ QuickBooks /Xero or any other ERP/accounting solution. Dynamics 365 Business Central provides the AI & Machine Learning capabilities enabling businesses to make proactive data-based decisions. Learn how can custom AI models help reap the benefits from the Business Central AI & ML capabilities. This webinar covers the two primary aspects of AI & ML with Dynamics 365 Business Central. Leveraging AI & ML for your business Standard Business Central features using AI & ML Custom models around late shipment prediction and budgeting Join our Webinar. Date: 3 Oct 2019 Time: 10 pm IST | 12:30 pm EST | 11:30 am CST | 9:30 am PST

A penny saved is a penny earned: Travel Requisition & Expense Management

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Client meetings and business travels are an   essential   aspect of the working world that capture the life cycle of employees, especially in client-facing roles. Teams engaged in business development, new business acquisition, marketing, in particular, have the largest travel and expense budgets in line with their business needs of strengthening the relationship with diverse stakeholders–customers, prospects, partners, influencers, suppliers, vendors, etc. However, when it comes to managing the entire life cycle from initiating a travel request to multi-level approvals, adherence to corporate travel guidelines, budget, raising travel and non-travel expense claims for reimbursement, one can assume the following glitches: Late submission of expense reports Overshooting the budget Data entry errors Delay in approvals Doubts on data accuracy Challenge detecting fraudulent activities Lack of historical data Lack of mobility Still, many companies follow...

Making Customer Engagement Central to Your Business Strategy

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CRM being just a “technology” or a “solution” is a misnomer, should rather be viewed as a Business Strategy to better understand and manage customer relationships. It requires a customer-centric business philosophy and culture across an organization. CRM, as a technology solution, is just an enabler. It links up information about stakeholders from a variety of disparate sources – internal, external systems and touchpoints. CRM solutions have also evolved over years from being an operational data capturing system with workflow automation capabilities to bring in operational efficiency across different organization functions to more of a platform with next-gen intelligent business apps to enable organizations to embark on their digital transformation journey. Microsoft’s D365 Customer Engagement Platform , in particular, is empowering businesses of all nature and scale to accelerate this transformation by offering purpose-built applications (Project Service Automation, Field Servi...

Turbocharge your Field Service Team’s Efficiency

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One of the core challenges around managing field service operations is to ensure the person with the right skillset is sent out to carry out the work on the field. It doesn’t get easier when you are into a dynamic business spanning across wider geography with a mix of company and franchise-operated service ­models and then you must adhere to the competitive turn around times promised to the customer. Efficient scheduling is a continuous improvement process but to start with, Field Service companies need to move from paper-based processes to a digital solution. One of our customers, in office equipment’s space, had expressed challenges in managing their field service operations w.r.t the amount of time spent on managing the paper-based work order packs and then later logging in to the back-office desktop to feed the information manually into the system leading to data inaccuracies. Many a time On Field Technicians do not have adequate information available to them in terms of t...